Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
How do you speak to an advisor on live chat
I live in Witham in Essex and the status checker has said the same issue regarding a nearby mast for sometime! When will this be fixed? I’m nearing the end of my contract and if it’s not resolved I’m going elsewhere.
I have a phone with a PAYG SIM. I have a second phone for which I have bought a PAYG SIM and I want to run the two phones independently with different numbers. When I activate the second SIM are there any pitfalls? For example, I don't want O2 to ass...
Why is there a red number 1 when the app is closed i can not see that it relates to any thing
I used to have an O2 'legacy' account that was in my father's name. Whenever I wanted to gain access to the account, I would need my father with me as he was the account holder. After speaking to staff at an O2 store, they suggested that I open a new...
My mobile data isn't working. When I insert my sim it says "emergency calls only" however the phone works fine receiving calls etc... its just I can't connect to my mobile data. I think the sim card is related but don't know how to figure it out. Was...
Keeps saying connect not charging?
Hi, not able to receive SMS till the swap to 5g SIM card. Tried everything, network reset, phone reset called operator at o2, swapped the SIM into other phones with same issue. At present is still verifying my number in the chat feature, tried also d...
HiCould a moderator flag this for an O2 member of staff to look at on Wednesday, please? SIM worked Ok until this afternoon. I'd ordered eSIM and got it to work ... I then powered down, removed old physical SIM but on powering up I had neither eSIM o...
can't send text...reason give message failed
