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My bill

My phone signal keeps going from 4G to H+ almost every minute.. I've changed my sim 4 times and my phone 3 times so it must be you. I changed my settings 6 times and factory reset my current phone. I haven't paid my bill because you refuse to correct...

ESim Data Issue

Hi there. I'm about to pull my remaining hair out with O2. I replaced my SIM with an esim to use the dual SIM on my phone. That was almost 3 weeks ago. Since then I've been unable to connect to 4G. I've seen others with the same problem here and the ...

Adding My Number to my Watch

Hi, I have a smart watch and on my previous contract I paid £3 a month for cellular, allowing me to use the watch as my phone without being in rang of my phone. I lost this when i moved over to o2 but was wondering if i coukd get an add on for it? I ...

Data

My data is disconnecting meaning I have to reset my phone multiple times a day!!! At the end of my tether as just keep getting fobbed off by O2 blaming a local mast but it happens when I travel all across the UK and we have 3 phones on this contract ...

SIM not working

I bought a new Apple iPhone 14 Pro Max (replacing my iPhone 13 Pro), but now the SIM is not working. I've followed various troubleshooting tips, but nothing is working. I can see my recent calls, and numbers from voicemails left; although visual is c...

Resolved! unlock

hi - I need to unlock my iPhone 6 so my daughter can use it... its locked to O2.Can you help?

mougler by • Level 1: Joiner
  • 415 Views
  • 1 replies
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Emergency calls only

I was migrated over to o2 from virgin mobile in may 2023.ever since then I keep loosing contact with the o2 network. The screen says emergency calls only. If I restart the Samsung a42 phone it connects to o2 for a while before dropping out again. I h...

Ron53 by • Level 1: Joiner
  • 983 Views
  • 3 replies
  • 0 kudos

Number transfer mess up

I have requested a number transfer from old account to new….. I now have no signal or connection with either account (phone) advise please

Tick by • Level 1: Joiner
  • 538 Views
  • 2 replies
  • 0 kudos

No signal

I have had no signal for five days now , I cannot make a call or receive any text messages , I’m seventy years old and live alone. I had no update from 02 why this is happening?

Mon88 by • Level 1: Joiner
  • 300 Views
  • 1 replies
  • 0 kudos
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