Get tech support for your O2 issues

Wi-fi calling

Hi,I have a Samsung Galaxy A13 that appears to have no option to enable wifi calling.My O2 account says it is enabled but I think the firmware may not be compatible.This is surprising for such a 'new' phone.Can somebody confirm to me that wi-fi calli...

I can not receive any messages

I am not receiving any texts and O2 is not interested of resolving the problem or there is not a single competent person to do it.

no signal

when will signal be restored in BT34 4TW location. Has not been working for at least a week

New O2 SIM arrived, once installed, what is procedure to start porting process?

Hi,I’m moving to O2 from another supplier. Once I’ve installed the O2 SIM what is procedure to start porting process?Do I have to send a text ???ThanksAndrew

Network

I was using my phone and my network randomly just cut out, i cant text, call of use data and I haven't moved for it to cut off, I've restarted my phone, reset network settings and checked the o2 network and nothing seems to give me an answer, what ca...

Number porting failed

Hi, I'm resorting to coming on the forum as I'm having a lot of bother porting my number from my previous network. Over a week ago I signed up to an O2 sim only deal and at the time of ordering I provided my PAC code to transfer my number from Smarty...