Brand new Iphone15 phone, sim not supported.

James67 · ‎26-12-2023

New phone and plastic sim purchased on contract. Sim inserted and comes up sim not supported. Help.

Enlli · ‎26-12-2023

SIM not supported is strange.

Have you got another SIM to try in the phone

We are just customers here

You will need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or phone them on 202 or 0344 809 0202 (contract)

4445 or 0344 8090222 (PAYG)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Oxonian · ‎28-12-2023

It might e worth trying the SIM in another 'phone in case it is a SIM issue.

Has the SIM been activated ?

Oxonian · ‎30-12-2023

Did you sort this out @James67 ?

O2