on 10-06-2025 09:55
HI,
I wanted to extend the time my mobile rings before going to voicemail. I found the code to do this on the forums here and extended it to 30 seconds. When my phone was called and the 30 seconds were up it didn't go to voicemail but gave out message "this number has not been recognised". I returned the ring time to 15 seconds and voicemail worked again. Is this usual?
Thanks
John
on 10-06-2025 10:10
Once you set it 30 try re enabling voicemail by dialing 1750 and see if that helps
Guide: All you need to know about O2 Voicemail 901
on 10-06-2025 10:35
You can also adjust these setting in your MyO2, under "Barring and Call Diverts", @Chaserfree
Access the Web version of your MyO2 here: https://accounts.o2.co.uk/signin
There most likely will be a password challenge via SMS, make sure you have O2 network signal when doing this.
Good luck!