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I’ve suddenly started having no signal most of the time, never had signal issues before

Laura54
Level 1: Joiner
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on ‎16-10-2024 19:19

on ‎16-10-2024 19:19

I’ve suddenly started having no signal most of the time, never had signal issues before. Most often noticed at home and work, I haven’t changed locations so not like I’ve gone somewhere new to not have signal.followed all the steps online but no joys. So I need a new sim?

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MI5
Level 94: Supreme
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on ‎16-10-2024 19:31

on ‎16-10-2024 19:31

@Laura54 

Go in store with photo ID for a new sim.

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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