Solved: No signal

ToniAnne2712 · ‎14-02-2022

Hi I have just received my new upgrade and got a new 5g SIM card I am still using the same number and that but there is no signal on my phone

gmarkj · ‎14-02-2022

You need to either use the old sim @ToniAnne2712 or do a sim swap - starting from the old sim.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎14-02-2022

You need to either use the old sim @ToniAnne2712 or do a sim swap - starting from the old sim.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2