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(PAYG) Caller still hears ringing when I have no signal or phone is off

itsmeee
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Before it said not available or similar can't remeber exactly, this started after I increased the ring time (previously it was 15 seconds) to 60 seconds, seems pointless it ringing when phone is off and also makes people think I'm deliberately ignoring them , any way to fix this?

Thanks

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MI5
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@itsmeee 

Check all your divert settings.

Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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itsmeee
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25-09-29 10-19-12 8697.jpg25-09-29 10-19-18 8698.jpg

Message 3 of 12
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madasaf1sh
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Your only option is to contact o2 Guide: How to find help & contact O2  @itsmeee 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 12
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itsmeee
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@Dave-O2 Any ideas?

Message 5 of 12
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pgn
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What happens when you go to listen to your O2 voicemails, @itsmeee? And when you call your mobile from a landline and go into voicemail?

Message 6 of 12
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itsmeee
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Voicemail is turned off, I don't want it.

Message 7 of 12
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madasaf1sh
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You could have had it all sorted (possibly) by now, by just calling o2 on 4445 and getting them to check things...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 8 of 12
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itsmeee
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I tried that, everything seems to get lost in translation

Message 9 of 12
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madasaf1sh
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Use Facebook or Instagram to speak to them, that then removes the lost in translation issues...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 10 of 12
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