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(PAYG) Caller still hears ringing when I have no signal or phone is off

itsmeee
Level 1: Joiner
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Before it said not available or similar can't remeber exactly, this started after I increased the ring time (previously it was 15 seconds) to 60 seconds, seems pointless it ringing when phone is off and also makes people think I'm deliberately ignoring them , any way to fix this?

Thanks

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itsmeee
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I don't have Facebook or Instagram and never will.

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Dave-O2
Community Manager
Community Manager
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Afternoon @itsmeee 

 

Let me see if there is anything obvious standing out on your account.

 

Please PM me your mobile number.

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