(PAYG) Caller still hears ringing when I have no signal or phone is off

[itsmeee]

Before it said not available or similar can't remeber exactly, this started after I increased the ring time (previously it was 15 seconds) to 60 seconds, seems pointless it ringing when phone is off and also makes people think I'm deliberately ignoring them , any way to fix this?

Thanks

[MI5]

@itsmeee 

Check all your divert settings.

Guide: All you need to know about O2 Voicemail 901 

[itsmeee]

[madasaf1sh]

Your only option is to contact o2 Guide: How to find help & contact O2  @itsmeee 

[itsmeee]

@Dave-O2 Any ideas?

[pgn]

What happens when you go to listen to your O2 voicemails, @itsmeee? And when you call your mobile from a landline and go into voicemail?

[itsmeee]

Voicemail is turned off, I don't want it.

[madasaf1sh]

You could have had it all sorted (possibly) by now, by just calling o2 on 4445 and getting them to check things...

[itsmeee]

I tried that, everything seems to get lost in translation

[madasaf1sh]

Use Facebook or Instagram to speak to them, that then removes the lost in translation issues...