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Need help via talking to customer services for advice

tom12db
Level 1: Joiner
  • 2 Posts
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Registered:

Did not rec the govn'emergency contact on Sunday at 3-00 pm on either of our 02 mibile numbers   Please advise

 

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madasaf1sh
Level 78: King of Kings
  • 11847 Posts
  • 65 Topics
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Registered:

@tom12db 

 

https://community.o2.co.uk/t5/Welcome-News/Emergency-Alert-Test-Sunday-23rd-April-at-3pm/td-p/161483... 

 

Where this is been discussed in detail in the thread above. 

 

And to be clear this was a test by HM Government and testing for failure is something you should do. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 11847 Posts
  • 65 Topics
  • 3198 Solutions
Registered:

@tom12db 

 

https://community.o2.co.uk/t5/Welcome-News/Emergency-Alert-Test-Sunday-23rd-April-at-3pm/td-p/161483... 

 

Where this is been discussed in detail in the thread above. 

 

And to be clear this was a test by HM Government and testing for failure is something you should do. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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