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Emergency test

Liz16
Level 1: Joiner
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Hi

I did not receive an emergency alert yesterday.  My phone is a smart phone Samsung Galaxy S10 and it was turned on. Can you tell me why I did not receive the alert.

I look forward to hearing from you

Liz

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MI5
Level 94: Supreme
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@Liz16 

It was a government test, not O2.

It was not intended that everyone got it, hence it being a test.

Certain criteria needed to be met, such as software version on phone, connected to 4g or 5g at the time etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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