cancel
Showing results for 
Search instead for 
Did you mean: 

My number is not available in my o2 account

JessG
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My husband and I are both with o2 under my name, however when i log into my o2 account it only has my husbands phone available so I am unable to see any details for my contract?

Message 1 of 2
269 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150626 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

@JessG 

You'll need to add the other account as a delegate.

Follow the instructions in your MyO2 under delegate access.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
263 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 150626 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

@JessG 

You'll need to add the other account as a delegate.

Follow the instructions in your MyO2 under delegate access.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
264 Views