Moving Abroad

[Jordan92]

Hi there, 

If I have time left on my contract, but I get an opportunity to move abroad (not EU), who do I need to speak to at O2 to make them aware of this, do any updates need making to my contract? What is the process?

Thanks. 

[MI5 · Accepted solution]

@Jordan92 

If moving away permanently you would need to pay off and cancel your contract.

For short term moves you can keep your contract running.

Guide: Roaming MegaGuide 

Guide: Cancelling Your Contract 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks