Calling UK from abroad

[OsmanMalik]

Dear team 

I am an O2 monthly pay user. I am in Pakistan travelling currently. I have bought the £ 7 travel bolt on to call from Pakistan. Despite that my phone is not calling out to the UK, it keeps saying call failed. I can use Whatsapp etc but I need to make a call to a landline in the UK. I have good signals, my phone is switched on, good Wifi as well, and have data roaming turned on as well. I recall that O2 had to do something to help with this last time. But I can't even call O2, as their numbers are all UK based, hence turning to online for some answers and help. 

My no: *********** 

Thanks

***** *****

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[pgn]

Make sure you are putting +44 before the number you are calling, @OsmanMalik 

All contact info here: https://www.o2.co.uk/contactus

If your data roaming is working, unlikely you gave a problem with your roaming setup.

Guide: Roaming MegaGuide 

Manually searching for a different network may make a difference, even if the network shows as "Forbidden".

Good luck!

[MI5]

@OsmanMalik 

Turn off your wifi and see if that is confusing things.

Wifi calling doesn't work when abroad.