on 09-06-2025 14:18
Hello
According to my account details I am able to use my data when travelling in Europe. However when I do go abroad (mostly it has been to France) I cannot send or receive texts or whatsapp messages. I do not understand why!
I am travelling to Malta shortly and want to ensure my phone will work.
Many thanks
on 09-06-2025 14:37
check both Roaming and Data Roaming are enabled.
Check your APN is set correctly, mobile.o2.co.uk and try manually selecting a local network, even if it says "Forbidden".
If nothing works then contact o2 via Social Media using either of the links below and see if there is a roaming bar or similar on your phone or account. Good luck!