Incoming calls - no caller ID

[Roman]

Since Thursday all of my incoming calls are coming through as ‘No Caller ID’. This includes all of my saved contacts. I’ve checked all of my phone settings, completed a network reset, installed the latest iOS,

called O2 twice (they just googled it and offered no solutions!), been to a store and done a SIM swap. When another SIM,

with another account and number, is placed into my phone it works fine! It seems to be baffling everyone. Anyone have any ideas??….

[Hach_wfh]

All sorted. Thank you @Cleoriff    

[Cleoriff]

You're welcome @Hach_wfh , although @O2Lisa fixed it. I just called her in. 😉

[Elle2006]

my problem has been resolved in less than 4 hours after @O2Lisa contacted me. Thank you so much to @Cleoriff and @O2Lisa.

[Cleoriff]

Great news @Elle2006 

[O2Lisa]

You’re very welcome @Elle2006 .. have a lovely day😊

[Maggie81]

Hi Sarah I’m also having the same issue from last Thursday any help would be appreciated 

[Maggie81]

I also have the same issue since last Thursday done all the above also, reset, sim swap, been into o2 store, been to apple etc but have had no resolution to the issue as yet. Any help would be appreciated 

[pgn]

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@Maggie81 wrote:

I also have the same issue since last Thursday done all the above also, reset, sim swap, been into o2 store, been to apple etc but have had no resolution to the issue as yet. Any help would be appreciated 

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@O2Daniel is on now, hopefully he can give you a hand, @Maggie81 - or pass your case onto @O2nath_ci who should just be logging-on about now. Good luck!

[O2nath_ci]

thanks @pgn i will private message you @Maggie81 

[Maggie81]

Thanks pgn hopefully they can help me