Hi, you can click this link to see this is a common practice to
appreciate the community.
https://community.o2.co.uk/t5/Welcome-News/What-is-the-Community-Rewards-Programme/m-p/1126786
Hope it helps.
can you help please. having the same issue since 17/9 and called o2.
they created a ticket and will contact me back but it’s frustrating
taking longer without knowing who is calling me.
