Get prompt for correct O2 cellphone number when lo...

robertxx · ‎29-05-2024

I had the same trouble about a week ago.

The prompt for my cellphone bears no relationship to my actual O2 number

MI5 · ‎29-05-2024

You'll need to contact O2 to update your number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

robertxx · ‎29-05-2024

Thank you MI5, I tried that before.

MI5 · ‎29-05-2024

Did you try social media @robertxx ?

Nothing anyone here can do, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎29-05-2024

Reach out to the O2 Social Media Team using any of the 3 ways in the link just below, @robertxx - they may take a few nudges over a couple of days until you get an agent who can work with you to correct your account details.

Good luck!

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

MI5 · ‎29-05-2024

snap

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎29-05-2024

next, the crackle 😎

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

MI5 · ‎29-05-2024

Only if Kelloggs,, the Aldi ones are crap!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎29-05-2024

Agreed. Lidl ones not bad either.

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

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