cancel
Showing results for 
Search instead for 
Did you mean: 

Get prompt for correct O2 cellphone number when logged into account

robertxx
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I had the same trouble about a week ago.

The prompt for my cellphone bears no relationship to my actual O2 number

Message 1 of 9
1,165 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 153403 Posts
  • 653 Topics
  • 29302 Solutions
Registered:

@robertxx 

You'll need to contact O2 to update your number.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 9
1,161 Views

robertxx
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thank you MI5, I tried that before.

Message 3 of 9
1,157 Views

MI5
Level 94: Supreme
  • 153403 Posts
  • 653 Topics
  • 29302 Solutions
Registered:

Did you try social media @robertxx ?

Nothing anyone here can do, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 9
1,150 Views

pgn
Level 78: King of Kings
  • 42137 Posts
  • 250 Topics
  • 1867 Solutions
Registered:

Reach out to the O2 Social Media Team using any of the 3 ways in the link just below, @robertxx - they may take a few nudges over a couple of days until you get an agent who can work with you to correct your account details.

Good luck!

Message 5 of 9
1,150 Views

MI5
Level 94: Supreme
  • 153403 Posts
  • 653 Topics
  • 29302 Solutions
Registered:

snap

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 9
1,148 Views

pgn
Level 78: King of Kings
  • 42137 Posts
  • 250 Topics
  • 1867 Solutions
Registered:
Message 7 of 9
1,145 Views

MI5
Level 94: Supreme
  • 153403 Posts
  • 653 Topics
  • 29302 Solutions
Registered:

Only if Kelloggs,, the Aldi ones are crap!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 9
1,141 Views

pgn
Level 78: King of Kings
  • 42137 Posts
  • 250 Topics
  • 1867 Solutions
Registered:
Message 9 of 9
1,140 Views