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Galaxy watch

peter-t
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on ‎18-02-2024 17:49

on ‎18-02-2024 17:49

I've just ordered a samsung galaxy 6  and O2 have assigned my mobile number to the watch, so now my phone is useless. How do I sort it out?

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MI5
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on ‎18-02-2024 18:00

on ‎18-02-2024 18:00

@peter-t 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 Or you can call sales on 0800 081 0255
Thanks

Guide: How to find help & contact O2 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎18-02-2024 18:36

on ‎18-02-2024 18:36

Presumably you upgraded in error.

Customer service should be able to reassign the number tomorrow for you

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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peter-t
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on ‎18-02-2024 18:59

on ‎18-02-2024 18:59

Thanks

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peter-t
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on ‎18-02-2024 19:00

on ‎18-02-2024 19:00

Thanks. I'll go into an O2 shop tomorrow and hopefully get it sorted. I can't call them as my phone doesn't work!

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MI5
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on ‎18-02-2024 19:07

on ‎18-02-2024 19:07

@peter-t 

You can use Skype to call Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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