Faulty LIKE NEW iPhone

[Katzie]

I purchased a pay as you go handset on 14th June and the phone stopped working after 1 week. I've been trying to request a repair/refund since Tuesday but the customer service never transfers me to the correct department and when I request to speak to a manager they hang up on me!!!!

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[Katzie]

Those numbers aren't getting me anywhere. Just stuck on a never ending loop trying to get through to the R&R department!