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Forum Posts

Resolved! micro sim card

Hello, I need a micro sim card as I now have an apple Phone and my old SIM card is too big to fit it, how do I go about getting a micro sim and swapping from my old mini sim to a micro sim?

Apple Watch Series 8 - Mobile Data Activation Error Code 15, 91, 92

Hi All, Pasting a previous post that I have seen on here as I am having the same issue. I received my Apple Watch Series 8 yesterday purchased directly from O2 and cannot activate mobile data, during the many attempts I get one of the following error...

Nathanj by Level 1: Joiner
  • 864 Views
  • 3 replies
  • 0 kudos

Sign in to O2 app

Can sign in to my O2 account but not the app.?

Davidmhs by Level 1: Joiner
  • 512 Views
  • 1 replies
  • 0 kudos

Signal drops out

I bought my new A54 %G phone from the O2 shop about 8 weeks ago. For the past 2 week when answering or making calls the signal is intermittent and makes it almost impossible with calls. Any ideas ?

Mark59 by Level 1: Joiner
  • 515 Views
  • 1 replies
  • 0 kudos

Resolved! Transferring fromVirgin

Hi! My husband has transferred from Virgin. He was sent a new SIM card but cannot now receive messages. Any advice would be grateful.

Apple Watch - no cellular

Good morning, I bought an Apple Watch on a monthly plan yesterday but have been unable to activate cellular. From what I can see on numerous threads there is an issue with O2 after an iOS update - is this correct? I am slightly annoyed as you would e...

jewi9 by Level 1: Joiner
  • 1861 Views
  • 2 replies
  • 1 kudos

Apple Watch no activation, terrible service O2

I have been on the phone , numerous times. Given stock responses with very little understanding of the problem . An advisor from here has ghosted me O2Sarah . Told to go to the 02 store which is not an easy journey for myself . Been twice to the stor...

Jyotida by Level 1: Joiner
  • 1390 Views
  • 4 replies
  • 0 kudos