Get tech support for your O2 issues

Switch up IMEI not recognised

Anybody understand why my phone pixel 7a I recently switched up from a iPhone 14 pro max as found far to heavy so went back to a android phone should of just went for the 7pro at the time as now finding 7a screen to narrow and keyboard hard to type (...

Resolved! Which ringing tone do I receive

When I dial a U.K. mobile that’s visiting Southern Ireland do I get the continental ringing tone

Resolved! CAn I move my tariff to a new phone

I nee to find out if I can move the pay and go tariff I have to a new phone. Ive lost one and could do with the credit swopped over.

The My O2 app is not logging in

Safesearch

Suddenly today SafeSearch is turned on when web browsing and it is locked and won't let me turn it off. I presume O2 are responsible for the block of adult content?

Post Port: iMessage and SMS not being delivered or sent

My mother and brother had their Vodafone accounts ported to O2. Unfortunately, iMessage will not activate (stuck verifying) and no SMS message are being received/sent. Same for both of them. We have tried Network Settings rest, made sure the correct ...

Resolved! Keeping SIM card active

I am currently traveling and left the U.K. 9 months ago. I am still receiving texts on my o2 number, even though I rarely use that sim, and certainly am not paying to send texts as they’re too expensive. Is it enough to receive texts to keep the sim ...

Resolved! Iphone

I lost my Iphone two days ago, I need to know where it last pinged so I know where else to start looking. Its linked to another phone but the battery has dies and hasn't been restarted since so I need to know where it was when the battery switched it...

Resolved! No signal

I need to pay my o2 monthly bill however my phone has no signal at all meaning I can’t call or get texts so can log into my o2 account. I have tried everything possible to get signal again but nothing is working please can you help. can o2 block serv...

4G Icon - But No Signal

Recently, there is about a mile around where I live where the 4G icon is visible on my screen, but I can’t actually load anything on data. This is despite the O2 website telling me that the coverage is good enough for both inside and outside usage. I...

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