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Forum Posts

MCK Code for S7

Hi there,Hoping someone can help I need a MCK code and O2 customer services keep transferring me to every department known to man and Samsung can't help me. I need to give the phone to someone who is on another network and the unlatching code O2 sent...

KDD95 by Level 1: Joiner
  • 419 Views
  • 2 replies
  • 0 kudos

Resolved! Billing

My contract is finished on my device plan last month but I haven't up graded to a new device and my bill this month has gone from 35.94 to 41.92 why would this be wen I didn't up grade to a new handset sure I should be paying less when am not paying ...

Sf1_- by Level 1: Joiner
  • 398 Views
  • 1 replies
  • 0 kudos

Apple Watch - data plan not in use issue

  Hi,I got my Apple Watch series 8 just under a month ago. Since then I keep having issues with the data plan. Initially, it wouldn’t connect to the internet and I couldn’t set the cellular up. I got help through here.The data plan worked for around ...

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BeloBe by Level 1: Joiner
  • 5223 Views
  • 20 replies
  • 0 kudos

Resolved! My phone shows no caller

Good morning, I seem to have an account issue where my phone shows No Caller ID on incoming calls. I have had multiple issues previously with “not registered on network” but this current issue has gone on for a while now and reading online seems to b...

Ian85 by Level 1: Joiner
  • 1154 Views
  • 8 replies
  • 0 kudos

Incoming calls whilst on a call

My phone (iPhone) is not showing me any incoming calls when I am on a call, and it goes directly to voicemail and I receive a text message telling me the number has tried to call me. How do I activate incoming calls to be shown, giving me the usual o...

Hardes by Level 1: Joiner
  • 2465 Views
  • 2 replies
  • 0 kudos

Not able to make calls and no data

Could anyone hep with this please.I lost my phone on 29/4 but it was then found on the 1/5 I contacted O2 to say that it was lost and they put a barring on my phone. From when it was found I have contacted O2 on numerous occasions asking for the barr...

Denrob12 by Level 1: Joiner
  • 757 Views
  • 2 replies
  • 0 kudos

4g Calling Enabled but no 4g Calls

Pay monthly SIM using an Oppo Find X3 Lite. 4g calling is enabled by O2 and also activated in the MyO2 app. The setting also appears on the mobile, and has been enabled (as has WiFi calling). Switch WiFi off and make a call (with full 4g signal), and...

No signal

New iPhone 14only got 1bar indoorscalls go to voicemailany solution 

Chris55 by Level 1: Joiner
  • 467 Views
  • 2 replies
  • 0 kudos

Watch5 4g calls not working

My watch and pixel 7 were not playing nice together so I used switch up and got the S23 Ultra. Annnnnd it's still not working. So that's £10 a month extra. Yay. Anyway, I've read posts about hidden settings and making sure things like calls and texts...

Nagasaki by Level 1: Joiner
  • 627 Views
  • 3 replies
  • 0 kudos