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Shocking customer service

Let me break my issue down, I've been a customer of o2 for about 15 years across a bunch of different phone numbers (I like to change my number every now to avoid scammers and stuff). I took out a new contract with o2 2 years ago, it was alright. Rec...

Resolved! new sim deal, got new sim card but am already with o2 ??

Hello,Ive just updated my sim deal at the weekend. I already with o2 and have a esim in my phone and a sim card in my partner phone. I have received 2 new sims today in the post. Question i have will my current sim and esim get deactivated? because o...

Relay app

I rely on this app to communicate but now its just disconnects straight away

Resolved! Ported number from EE to O2

Hoping someone can help, I have just joined O2 from EE my number was ported over today from EE and sim was disconnected. O2 sim is working and I can make calls & send texts which show as my transferred number. The number in my O2 account has also cha...

Cannot make outgoing calls as all.

I cannot make outgoing calls at all but the service checker and all other online tools say everything is ok and I have tried all the suggested actions to resolve it. Please help.

Signal issues for over 3 weeks in hornsea

Hi, I have been having various signal issues when I am in Hornsea, varying from calls dropping out and not been able to access the internet

Previous Bills as a pdf

I still cant download previous bills as a pdf. I had a call back yesterday and they said to try in 24hrs which I suspected was to just get me off the phone and this morning nothing has changed. I still cant download a previous bill as a pdf, only the...

Lack of Mobile coverage at new house...

Hi All, We are about to move to a rental house which, currently, has no mobile signal whatsoever! Internet services will be present, potentially fibre to the premises, so Voip is an option ever, text services etc still compromised. Suggestions please...

Resolved! porting my number to O2

hi, I rang yesterday to port my number to O2 and a wake up this morning with a text saying "thank you for activating your new sim card" which I activated last Saturday and a link to the form to fill in to port my number over

Resolved! How to REPORT unwanted Freemsg SMS messages

I have an iPhone and I read on a similar post in regards to receiving weird Freemsg sms messages I keep getting these texts but needed help on how to forward the text message to SPAM at 7726. I don't think I've received any charges due to receiving t...

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