Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have two phones with o2. Travel abroad regularly. No issues. This trip to Portugal after half a day one phone stopped working. All settings same as the other phone. Please help!
I’ve just received my ‘new’ Pixel 6 but I can’t get into it as it seems to have a pin set. It’s very odd that there’s no first time set up sort of thing…..
I am trying to log into the app for the first time and it won’t allow me. It’s been over 48 hours since my account with O2 had been open and I’m still unable to access the app. Will I be able to get some assistance with this please? Thank you.
My account says I have not used any mobile data. I cannot connect to mobile data when I am out even though it is turned on. O2 status says there is an issue in my area SO505RY but it said that last week too.What can I do or what can you check please?
Hi calls keep dropping out I can’t get signalin places I used to be able too? I am considering another network! long standing customer
Bought an iPad from o2 less than a week ago and the screen has already scratched leaving an annoying line across the screen when powered on. I haven’t taken this iPad anywhere significant and have always left the screen covered in a case. Should it h...
How do i correct a mispelt email
Hello, I have purchased a new iPhone 13, having previously been on android. I was o2 sim only and put this sim into my iPhone, are there any sim settings that need to be changed when going from android to iPhone 13? I’m finding my network coverage is...
I used the online O2 form for keeping an old phone number after switching sims, but it keeps saying “oops! Something went wrong.” Even though I’m entering the correct details. Idk why it’s not working.My old number was on a pay as you go sim, and on ...
I got to St Lucia 3 days ago and I still haven't got a data connection working, despite activating the O2 Travel bolt on before leaving the UK. I'm using and eSim. I joined O2 on a 20GB contract 2 weeks ago and this is the worst possible way to start...
