Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have requested to port my number which is suppose to happen today.I was told to put my o2 SIM in once my giffgaff one wouldn't work. I have done this but had nothing and I am on the O2 number which isn't my own number. I haven't had anything from o...
I'm looking into getting the Samsung galaxy watch4 for my Sony Xperia 5 III but just wondering if it's compatible and would still work okay with my Sony phone
More info (Highlight to read)Hi, i am in singapore and i cant get any network connection when i am outside. I paid for the o2 travel plan which i thought would enable me to connect, but it doesn't. I cant make any calls or text or whatsapp. Please ad...
How do I swap my sim if I’m not getting texts
Why should I even be paying my phone bill when I can't use any services that I'm meant to have with my contract yet I can't use any of them! Not happy one bit!
Using my phone in philippines
trying to do a sim swap!! Yet I have no service to receive my security text to enable me access! Any help would be much appreciated. Not only have o2 made a right mess with my upgrade (giving me a new contract) which I had to cancel and now I’m out o...
Hi I have had a 15GB per month contract for 2.5 years now and have never used the whole data allowance. On Sunday I received a new phone through my insurance company - I say new - it’s clearly a refurb unit. This was more or less at the start of my d...
My account is paid up and all fine but I cannot make calls out or receive them on my iPhone 11. When, as advised, I turn the phone off and on again, I can receive one call. It then goes dead again. Any advice?
Hi. Do I need both my old and new phones to be turned on for the number port to take place? I moved to o2 from EE and supplied my PAC, the number is due to port today. Unfortunately my old phone is in for repair as it won't turn on. When I call the n...
