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Forum Posts

No mobile data

Was switched from virgin to o2, but have not be able to use my mobile date since, called the help lines but luck so far in helping me. I had no issues before the switch, need help please.

Cliffy by Level 1: Joiner
  • 632 Views
  • 3 replies
  • 0 kudos

PayGo SIM Card not working for a week now

I've transferred a number to Pay and Go with o2 from EE. However, the mobile has no service. The service went offline the second day and has since been off for the past week. I've phoned o2 customer support who just attempt to reset the SIM Card remo...

My iMessage is still saying waiting activation

I have recently upgraded my phone and I can’t send or receive text messages as my iMessages says waiting activation and I have tried everything to fix it? Is there anything else I can do?

Resolved! Change name on account

The name on my account has always been spelt incorrectly by Virgin (no idea why. I contacted them about it as well). I would like it to be corrected but there is no way of doing this if I use your site (e.g. Change payment details --> Enter your new ...

Whatever2 by Level 1: Joiner
  • 471 Views
  • 1 replies
  • 0 kudos

Resolved! Sim transfer

I want to transfer a number to my current 02 sim

Matt1510 by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

Resolved! Need to get esim on Apple Watch reset

Hi, I need to get tech support to reset the esim on my Apple Watch. I had to restore the watch as the HR sensor had gone nuts. It's now giving me the error code 14 when I try to set up a data tariff (I already have this on my account, I just need to ...

S23 firmware

Anybody with a S23 can confirm what firmware they are currently on? as just got one yesterday and it's stuck on April update and says latest avaliable ! when may update was released a month or more ago and even the display S23 in store had may securi...

Joshk by Level 1: Joiner
  • 2941 Views
  • 16 replies
  • 0 kudos

Apple Watch

I have an Apple Watch and was on O2 PAYG. I have now changed to a monthly charged rolling plan. My Apple Watch says the O2 mobile service is not supported. Can anyone advise please?

Earlofdon by Level 1: Joiner
  • 1183 Views
  • 5 replies
  • 0 kudos

Resolved! 5g

I use a Samsung S21FE 5G handset. Are all O2 PAYG sim cards 5G? Thanks

Steve6499 by Level 1: Joiner
  • 523 Views
  • 2 replies
  • 0 kudos

O2 SIM not reactivated after 4 days

I contacted customer services to reactivate a SIM that was deactivated when I ordered a new 5G one (before the other new one had been received) 4 days and several phonecalls later it still hasn't been reactivated despite assurances that it has New SI...

KerryM by Level 1: Joiner
  • 558 Views
  • 1 replies
  • 0 kudos