Error code 08 Day 12 😭

[Rothy]

 Please can anyone help please 🙏 

[Enlli · Accepted solution]

This is a community forum and we have no O2 account advisors now.

I can only suggest you persist with O2 in the hope of getting an advisor who knows what they are doing.

Far from ideal, I'm afraid.

Call 202 from your phone or

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

[ta88ycat]

I had this a few years back. No one in O2 had a clue, took a month then I got a girl in the forums called Sarah who fixed it for me almost immediately. 
I have the same problem again and have raised a new post here after O2 cancelled the wrong watch on my account …..

tempted to give up. 

[Oxonian]

@ta88ycat 

The CS advisors are no longer on this forum so I am afraid that you are stuck with 202. 

Please let us know how you get on.  

[ta88ycat]

My issue has been escalated in O2. 
it’s the setup from the Apple Watch that hangs when it tried to connect to O2 ( not eSIM setup ). Something needs reset back at the O2 network side.

[Oxonian]

@ta88ycat 

Has that issue been resolved as yet ? 

[ta88ycat]

Not yet: 

last chat update was Monday this week ( it’s Friday now ) and I had a call from o2 to check I had removed the watch plan - it’s back with their tech team. 
surely if there is a code (08) someone must have a fix in O2?

[Oxonian]

@ta88ycat 

Not necessarily have a fix, but you would hope that someone is working on it. 

As I am sure you are aware, there are multiple threads on this forum about watches. 

Please keep us updated on developments.  

[CaveTroll]

Tagging myself onto the end of this thread as I’ve got the same issue.

[Oxonian]

@CaveTroll 

Welcome to the thread. I hope we'll have an outcome soon, but I would not hold your breath.