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Voicemail notification not working

I changed my tariff over the phone to a sim only tariff and since then, I do not receive notification of voicemails on my iPhone 13?? The person calling can leave a msg but I do not get notification unless I dial 901,please help it’s driving me crazy...

Resolved! Lost phone

I lost my phone and ordered a new sim. Now I'm trying to activate the sim on a new device but it's asking for confirmation from the old lost phone. How do I activate new sim?

poor signal

i am in whitechapel east london and i am experiencing constant signal drop out?

3G Issues

Hi So I have moved my whole family over to O2 from Vodafone but I find when the phone is in 3G mode its unable to access date just make phone calls its extremely weird It happens with all 3 family phones, an Iphone 14 and Iphone 13 and an Iphone 12 A...

Resolved! Cancel disney

Hi I have disney through my o2 account. How do I cancel disney?

Signal outage query

How do I get a history of the signal outages in my area thanks

Virgin switch to O2 data and mobile services stopped working abroad

Virgin mobile customer service assured me that this wouldn’t happen but it did. I am currently working abroad and being concerned about their guidelines on the switch I gave them a ring. I was told that if my scheduled switch to O2 didn’t work that t...

Resolved! I can’t access my Disney+ extra

I changed my tariff yesterday and chose 6 months Disney+ for free as an extra. Everything was confirmed and I received an text asking me to active my extra. But when I click on it and log into Disney+, it says my subscription has ended, and prompts m...

No signal

I have not had a signal for over a week, I can connect to Wi-Fi and signal in area is fine and I’ve changed my sim but still can’t connect to 4G

No Service After Number Transfer from Previous O2 Sim

Hello,I previously had an o2 sim only contract. On Friday 22nd September I got a new O2 pay monthly contract (new phone and tariff). I requested to keep my old number and was advised that the change would take place on Monday 25th. Since then I have ...

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