My wife and I were in Italy in August and my data services (Internet) would not work. We both have the iPhone 12 Pro and changed O2 tariffs in June (been with O2 for as long as I can remember) and have used data services abroad several times a year i...
My SIM card has been damaged and need a replacement. My O2 website is not enabling me to do it, only 'swap' sim card but I am not able to as it wants to text to my SIM / Mob number which is not available as damaged. How do I get a replacement SIM car...
Hi community, I recently had my phone stolen and O2 reissued my 5G sim card, the replacement sim card is being used in an older Iphone 7 temporarily. however although it is activated and shows connection to the O2 network in the top left i am unable ...
My phone calls when using the mobile phone signal keeps cutting out and people cannot hear me. I have changed phone and it still happens. WiFi calls work OK though. I rang o2 to order a new sim, the call rep couldn't hear all of my call (the issue). ...
I have requested that my existing phone number be transferred to O2 This request was done on Monday 18th September. I have not had any information that this has been completed. I need the change completed soon. Please advise Kind regards Nigel Taylor...
I spent much of yesterday trying to troubleshoot my o2 account (this included a lengthy phone call). Earlier I had been able to access it on my Samsung A20e android and on the website but then my app started to not recognise my user name or password ...
I desperately need to reply to an NHS message with a 4 digit number. It keeps coming up with an error (can't send message with o2 - error 0). I have checked my message settings on my phone and their are no premium restrictions and also tried on anoth...
I need my call history from 27/7/23 - 1/8/23. Where and how can I get it? Thanks
I have just been moved from Virgin to O2. I live in Clevedon and the data coverage is terrible. My phone shows 3G most of the time and i am unable to load youtube or even newspaper text. The coverage map shows comprehensive 3 and 4G for most of Cleve...
I called o2 yesterday to ask about poor mobile phone reception and the networks inability in my location to make a normal phone callI suggested that you should allow me to cancel my contract and give me a PAC code as the service provided by o2 is not...
