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Forum Posts

Cancel a phone contract

My son has bought a new phone and I need to cancel his phone contract with you

Steve51 by Level 1: Joiner
  • 342 Views
  • 1 replies
  • 0 kudos

Number transfer

I have used my pac code to transfer my old number but I dont seem to be able.to use internet, texts or data. I am in portugal currently, wondering if Roaming is causing a problem?

James46 by Level 1: Joiner
  • 466 Views
  • 1 replies
  • 0 kudos

no network

weve upgraded our mibiles and we have no network we are unable to receive or make calls the same with texting i received at message earlier stating 4g calls had been switched off

Martin221 by Level 1: Joiner
  • 446 Views
  • 2 replies
  • 0 kudos

SWITCH UP HELP

Hi,I recently went into the 02 shop on edge lane on the 7th October to process a switch up from an iPhone 14 pro max to an iPhone 15 pro at some point within the system this failed. The on site team have tried there best to understand what is happeni...

Apple Pay problems

It won’t let me add any of cards to Apple Wallet and I don’t know what’s going on

Bh26 by Level 1: Joiner
  • 592 Views
  • 2 replies
  • 0 kudos

O2/Birgin

I have reached the end of my contract, so started a new O2 contract through a third party. Number transferred, bills received, no problems. Or so I thought…… I cannot log into my account or use the app because my number is already in use. I have call...

Nanny2222 by Level 1: Joiner
  • 606 Views
  • 3 replies
  • 0 kudos

Resolved! Using phone in usa

Do I have to inform O2 if I will be using my phone in usa

Janal by Level 1: Joiner
  • 659 Views
  • 2 replies
  • 0 kudos

Delete customer service etc contacts from sim.

Does anyone know if I can delete these contacts from the sim permanently. They appear at the top of my contacts list and even if I delete them they come back after a little while. It's not only annoying when looking at my phone but makes it very diff...

PlymC by Level 1: Joiner
  • 829 Views
  • 4 replies
  • 0 kudos