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Can O2 provide me with an eSim?

I'm currently traveling in the US and just bought myself an iPhone 15 Pro. To my surprise, the US version doesn't have a Sim card slot, it only accepts eSim. I urgently need to know if O2 can provide me with an eSim for my phone number, and if so, wh...

sunmat by • Level 1: Joiner
  • 3196 Views
  • 17 replies
  • 0 kudos

OSMO hotspot vx7

I have recently purchased an OSMO vx7 hotspot, would anyone be able to advise which micro SIM card I would need to use on O2

Dagger by • Level 1: Joiner
  • 632 Views
  • 1 replies
  • 0 kudos

links on accounts.O2.co.uk failing

I'm trying to chase a late delivery on a sim card. but my web browser is reporting inaccessable https://mymobile2.o2.co.uk/ pagesMessageHmm. We’re having trouble finding that site.We can’t connect to the server at mymobile2.o2.co.uk.

JamesC1 by • Level 1: Joiner
  • 787 Views
  • 4 replies
  • 0 kudos

Resolved! Replacing my SIM card

Hi. Just upgraded my phone and during the install process my SIM card (and therefore phone number) has stopped working. I tried using the O2 app to order a replacement, but it needs to send a code via text to verify it's me. My number isn't working s...

DarrenDix by • Level 1: Joiner
  • 2770 Views
  • 5 replies
  • 0 kudos

Resolved! £6 Travel Bolt-on - how much will my friends be charged if they call me when I'm abroad?

I'm an O2 customer and I'm going to South Africa. I know I can buy a Travel Bolt-on for £6 per day, but I don't know what this means for my friends. How much will friends in South Africa be charged to phone me when I'm in South Africa? How much will ...

Spike27 by • Level 1: Joiner
  • 1143 Views
  • 4 replies
  • 0 kudos

Number not ported

I ordered a SIM only last week and gave a PAC number and old number to port on the order. After inserting and activating my new SIM nothing happened.Eventually I managed to speak to someone on Wednesday who said there was a technical fault and the nu...

MRH1867 by • Level 1: Joiner
  • 706 Views
  • 2 replies
  • 0 kudos

I can't log in

I can't log in to the app I have no signal I can't call them the Web chat keeps trying to tell me to go to the app to speak with someone on chat but the whole point is I can't log in what am I supposed to do?! I can't call I have no signal out here p...

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