on 08-07-2025 17:22
My sim is locked
Trying to get puk code. Using another phone, putmy 02app on it, but when I try to log in, it is sending a code to my locked phone, so that doesn't help.
How can I get my puk to unlock my phones sim.
Thanks
on 08-07-2025 17:25
The Automated call line also works for PUK.
Call 202 from any O2 mobile (or 0344 809 0202 standard UK rate from any other phone)
and say or key in your own phone number when prompted.
when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 3 Your PUK will be read to you, so have a pen and paper handy.
Or https://www.o2.co.uk/help/phones-and-devices/sims-and-numbers/unblock-your-phone