on 21-07-2025 21:16
i’m trying to add funds to my account on ps5 but i keep getting an error saying i’ve reached the spending limit o my mobile carrier service but after retrying it again i was able to add £5 and then had the same error again for hours until it let me add another £5.
on 21-07-2025 21:38
There have been a lot of problems with charge to mobile recently.
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Guide: How to find help & contact O2
on 22-07-2025 10:45
Morning @liam4116
So i can check this out, can you please PM me with your mobile number?