Disconnected
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30-10-2023 13:45 - edited 30-10-2023 13:53
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30-10-2023 13:45 - edited 30-10-2023 13:53
Hi,
On Thursday 26th i updated my o2 contract to sim only. Today i received a message advising i have been disconnected. I have turned my phone on and off again and i still have no network. I cannot make/receive calls, texts, emails. I use my phone for work purposes ao I require this issue to be resolved ASAP.
thanks,
Louise
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on 30-10-2023 14:06
We are all customers here and have no access to accounts
Either call O2 on another phone 0344 809 0202 or
Message O2 on
(Facebook) (https://o2uk.co/O2CFB)
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,,
They should be able to help you.
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on 30-10-2023 14:13
If you requested a new sim card O2 will have automatically disconnected your current sim
Your only option is to contact them.
Stupid, stupid practice by O2
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on 30-10-2023 18:13
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