International call
It is not letting me make international calls
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Forum Posts
Resolved! Wi-Fi calling
When I try to turn on Wi-Fi calling on my iPhone it says I need to call o2 to enable the service - not sure which number to call. if I go via the O2 app it says the service is already enabled, but it is not in the phone. This used to work when before...
Where is my £3 extra for topping up today
Where is my £3 for topping up today
£3 extra on my top up today hasn’t appeared
£3 extra on my £10 top up today hasn’t appeared .
Account Access
Good afternoon, I can’t connect to my account. But I am registrered since 5 days. Could you check why the website and the app don’t work?Thank you
Very poor signal strength
Having checked the network on your site it says signal strength is Good. However I have either 1 bar or sometime no bars on my phone and call clarity is dreadfull
No network connection
My phone is not receiving or allowing calls. Says no network connection
Signal not working during certain time of day.
Hi.Myself and a few others on the network have an issue where we lose signal during busy times of the day (specifically lunch rushes or Saturdays). Our phones will say we have 4G or 5G but nothing loads.Usually happens between 12pm - 2pm on weekdays ...
How do I get to actually speak with a person at O2
I have been charged for a devise plan that is already fulfilled for about a year.I have 2 accounts with 2 different emails and can only access one as, despite 02 saying an email has been sent, I have not received an email with my password reset link....
Resolved! 5G
I have been sent a 5G only sim my phone does not support 5G
