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Forum Posts

Barred!!!

Hi I contacted via app to inform O2 about my sons lost phone and to ask to lock the phone. Without calling me for further information they barred my phone. It’s now 3 days after informing them of their error and advised my phone would be unbarred wit...

Knnc by Level 1: Joiner
  • 382 Views
  • 1 replies
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No signal for the last week

I live at TN3 9JA and I haven't had signal for the last week. On Friday a mast went down and required repairs. It has been repaired now and I still have no signal.

Samurus by Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

Resolved! Can we get O2 volt benefits?

Hi,My partner and I at the same address have Virgin media and O2, but I pay for VM and my partner pays for O2, can we combine the benefits? Or would the O2 have to be in my name as well? Thank you

lmphoto by Level 1: Joiner
  • 666 Views
  • 3 replies
  • 0 kudos

Resolved! Transferring Watch Data Plan

I purchased an Apple Watch 7 with cellular from 02 a little while back. I now bought (not from 02) an Apple Watch Ultra and would like to transfer the plan over from the 7 to the Ultra. However, I’m having problems. Whenever I try press on ‘set up mo...

jholden40 by Level 1: Joiner
  • 3974 Views
  • 7 replies
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iPhone 15 pro max

I got offered the iPhone 15 pro max Monday or Tuesday last week and was told 3 to 5 working days , but when I look online it hasn’t even been processed or sent out . What is taking so long ?

Jamieph by Level 1: Joiner
  • 661 Views
  • 1 replies
  • 0 kudos

trouble accessing data and making texts in italy

No problems in France but now in Italy and having lots of problems accessing mobile data and also problems receiving or making normal text messages. I get error 0 when I try to send and not receiving OTPs from my bank or other accounts.

Apple Watch Code 106

Hi,Trying to add mobile data to my Apple watch from the iphone watch app and I get the error below - code 106. Sales have a set up SIM on my account but I can’t link it to my watch. I see others have had this issue. Is there a known fix? “Oops, somet...

Robins by Level 1: Joiner
  • 7698 Views
  • 42 replies
  • 0 kudos