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Resolved! requested to keep old number for new volt service on virgin media

Joined virgin media volt with the understanding id keep my old 02 mobile number....this has not been the case as old number got cut off so im now left with a new number i dont want(lost all the credit i had on my old number)...been phoning 02 since l...

Resolved! Moved from EE

I have moved from ee today & any calls from my ee friends go straight to answer phone why is this please

Resolved! My number disconnected by failed payment

My number disconnected by failed payment How I can connect back

phone not connected

Dear Sir/Madam, Following a spell of illness, my mobile will not connect to make calls. it states Limited Service, please help. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Proof of Usage and proof of barring

Hi Team, I am a pay as you go user. I bought mobile from Argos and using O2 pay as you go service. My phone got stolen recently and my insurance provider asked for proof of usage and proof of barring. I tried calling customer care but haven't got any...

Resolved! Security questions

How do I put a security question and answer on my account

Not receiving texts / calls from SIP services after PAC transfer

Ordered 09/10/2023 online with PAC transferSIM arrived 10/10/2023Port partially complete 11/10/2023 - not receiving texts or calls from enterprise PBX/SIP services (so multi-factor authentication services don't work nor can I receive calls from busin...

Resolved! 2 x sim cards

I have 2 sim only accounts with O2 but can only access 1 account in the My O2 app. Can you advise how I can view both accounts ?thank you

Unknown Caller Issue - Receiving Calls From Contacts

Hello O2 Community, I've been recently troubled by some issue where when I'm receiving phone calls from contacts listed in my iPhones contacts, instead of my iPhone stating their name, it says Unknown Caller. This is particularly unhelpful, especiall...

Resolved! Not had a response

You’ve still not responded to my previous queries/complaints. When is someone going to respond?

O2

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