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Receiving premium text alerts

I am receiving some sort of premium message alerts that are costing me £1.25 per message and there are multiple messages per month. I have tried messaging stop to the number I have spoken to someone regarding this from O2 however they were extremely ...

Signal rubbish mast down

The signal in broadheath for over a week is intermittent due to a mobile mast not connected in dunham Massey near my house Iv had selective signal & not been able to get hold of people I’m on hardly any 4g it’s very bad Iv paid my bill and had hardly...

Been given a wrong tracking id

My parcel got dispatched on Thursday 12th October with next day delivery through DPD and I haven't received it yet, but DPD can't help as O2 have given me an incorrect tracking number, any help would be appreciated

NO NETWORK

HELP WITH NETWORK!! For the past couple of days I have had no network.I have tried to get assistance online but the VA is pants. No matter what time of day I try the chat, agents are always busy. SUPPORT IS APPALING!! I can only use my phone when I a...

Add Alcatel MW70VK Linkzone to MyO2 account

How do I add my mobile hotspot to my O2 account? I tried to link for adding devices but the code did not arrive on the devices SMS messages. I then sent an SMS test message from the device to my mobile phone, and another from my phone to the device. ...

apple watch ultra 2

watch ultra 2 status shows no connection on mobile data but shows o2 plan active

Phone not working properly

My phone has been terrible recently, I pay so much money because my bills have been increased yet I can’t use my phone to its full capacity. When I make a call it pretty almost every time fails, the internet connection is bad. Pages won’t load, messa...

Sim in iPhone 15 pro max not reading

Hello, I’ve just received my iPhone 15 pro max and it is not reading any of the sims I insert. can anyone help?

icloud

Hello, I am trying to restore my icloud onto a new phone- my old phone won't turn on so I can't get the verification code

Resolved! trying to get volt to work

helloi have had volt benefits at my mums house, i have now moved and added my new address to my o2 accountI have virgin all set up and working but i cannot activate the volt benefits, is it possible to move my volt benefits to my new address ?

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