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Forum Posts

Resolved! Unknown Caller ID for Contacts.

All my Incoming calls are Unknown, which includes Contacts stored on phone. I have caller ID and Spam protection turned on. I have reset Phone on numerous occasions, problem still remains.This problem arose when I changed my Sim card to a new one. Be...

James_A by Level 1: Joiner
  • 3227 Views
  • 10 replies
  • 1 kudos

Resolved! Wifi calling

Hi I'm Tring to set up WiFi calling on my device and I'm really struggling

Sarahboo by Level 1: Joiner
  • 7134 Views
  • 13 replies
  • 0 kudos

Resolved! Puk code

I can’t find my Puk code and can’t get in touch with o2

Julie8766 by Level 1: Joiner
  • 639 Views
  • 3 replies
  • 0 kudos

Resolved! Turning Voicemail off and on

I'm off to India shortly and the general guidance on the web says to turn off voicemail if you want to avoid expensive charges. The O2 site says you can turn voicemail off by ringing 1760 but not how you can turn it back on! Does anyone know how to t...

captharry by Level 1: Joiner
  • 2352 Views
  • 1 replies
  • 0 kudos

cancel esim contract

I want to cancel my contract, since I am already away in Indonesia, could you please give me a direction where I cant cancel my contract directly to a person not talking to a robot.

Resolved! Pay as you go

Please can you confirm I am the account holder please 

Nok by Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos

Call ID issues

All incoming calls are showing as unknown even when caller is in my contacts. When I open phone app it's greyed out and I can't use sliders

AuntyC by Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos