cancel
Showing results for 
Search instead for 
Did you mean: 

why has my tariff changed

Conor3
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello,

 

I went into an O2 shop today and got an upgrade as my contarct was coming up for renewal.  There was issues with the shops system so the contract was done over the phone.  I have then received an email and text from 02 saying my tariff has changed from 64GB TO 25GB.  I dont think this will be enough for me monthly?

Message 1 of 2
308 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

@Conor3 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

Or go back to the store and see if the system has been fixed.
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
304 Views