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Bill showing a daily text being sent when abroad

WillM
Level 1: Joiner
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Hi, 

 

My bill is showing i'm sending a text message daily to a random number whilst im abroad in the middle east costing 41p each time. 

My data roaming is off and I have travel bolt ons on my account. 

 

Please can you explain what is happening? I've been here last year and these messages and charges were not happening then. 

 

Cheers, 

 

Will 

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Bambino
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@WillM See these: https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

https://payforitsucks.co.uk/
You also need to contact O2 and ask them to place the following bars on your account
Bar all Direct to bill debits
Bar Premium rate numbers

Also ask for a "charge to mobile" bar

I DO NOT WORK FOR O2



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MI5
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@WillM 

If you have an iPhone it will be sending silent messages to register for iMessage and or visual voicemail.

The same also applies to Android devices if using visual voicemail.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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WillM
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I don't believe its from a con, It only started happening abroad. I don't enter any competitions etc. 

 

I'm curious as to why its happening this time around and not at all last year. Nothing has changed on my contract. 

 

Screenshot 20**Personal info** at 15.24.08.png

 

 

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Cleoriff
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Hi @WillM 

That's the message centre number when using your phone abroad.

Pay Monthly +447802000332
Pay & Go +447802092035

Edited to add the MC numbers.

Veritas Numquam Perit

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gmarkj
Level 66: Unequalled
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Did you see the reply from @MI5 @WillM?
Do you have an iPhone?
If yes, this is the phone telling the network it is there and ready for iMessages and/or visual voice mail.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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