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Wi fi box

NEILAH
Level 1: Joiner
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Just purchased a sim to use abroad fo data, registered sim and works in phone. I need to use it in my wi fi box to use as a mobile wi fi but doesn’t work, wi fi box recognises sim but showing no internet connection 

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pgn
Level 76: Forum Legend
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O2 SIMs for router devices and for phones are not the same, @NEILAH 

https://www.o2.co.uk/shop/sim-cards/sim-only-deals

Whilst a mobile SIM may work in the WiFi device initially, it will be unreliable in the long run.

If you bought the right SIM, it may be the WiFi box's APN needs to be changed to the O2 APN.

See here: https://community.o2.co.uk/t5/Tech-Support/O2-SIM-card-wont-work-in-my-router/m-p/1573965/highlight/...

Good luck.

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MI5
Level 94: Supreme
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@NEILAH 

You can only use a data only sim in a router and these do not work abroad anyway.

O2 is the wrong choice for your needs.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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