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Forum Posts

Resolved! Problem activating Disney plus extra

I am trying to activate an extra for Disney plus subscription. I have tried multiple times and keep getting the same error message when I click through to activate via the Disney website: "There was a problem activating your subscription. If the prob...

Kiwitini by Level 1: Joiner
  • 665 Views
  • 1 replies
  • 0 kudos

Barred!!!

Hi I contacted via app to inform O2 about my sons lost phone and to ask to lock the phone. Without calling me for further information they barred my phone. It’s now 3 days after informing them of their error and advised my phone would be unbarred wit...

Knnc by Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

No signal for the last week

I live at TN3 9JA and I haven't had signal for the last week. On Friday a mast went down and required repairs. It has been repaired now and I still have no signal.

Samurus by Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

Resolved! Can we get O2 volt benefits?

Hi,My partner and I at the same address have Virgin media and O2, but I pay for VM and my partner pays for O2, can we combine the benefits? Or would the O2 have to be in my name as well? Thank you

lmphoto by Level 1: Joiner
  • 483 Views
  • 3 replies
  • 0 kudos

Resolved! Transferring Watch Data Plan

I purchased an Apple Watch 7 with cellular from 02 a little while back. I now bought (not from 02) an Apple Watch Ultra and would like to transfer the plan over from the 7 to the Ultra. However, I’m having problems. Whenever I try press on ‘set up mo...

jholden40 by Level 1: Joiner
  • 2816 Views
  • 7 replies
  • 0 kudos

iPhone 15 pro max

I got offered the iPhone 15 pro max Monday or Tuesday last week and was told 3 to 5 working days , but when I look online it hasn’t even been processed or sent out . What is taking so long ?

Jamieph by Level 1: Joiner
  • 518 Views
  • 1 replies
  • 0 kudos

trouble accessing data and making texts in italy

No problems in France but now in Italy and having lots of problems accessing mobile data and also problems receiving or making normal text messages. I get error 0 when I try to send and not receiving OTPs from my bank or other accounts.