This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

(Swap my sim) Sim card

The SIM card is registering in my phone but says “no service”. I can connect to Wi-Fi. to activate the sim I need to send a confirmation code which will be texted to my phone number. As my phone says “no service”, I can’t receive the text to activate...

Zany19 by • Level 1: Joiner
  • 842 Views
  • 2 replies
  • 0 kudos

My a12 is stuck in a reset loop

My a12 had been on three, is unlocked but a white screen with 3 kept coming up so I factory reset it. Now I can only get to the copy from old phone part of the set up, is there anything I can do?

Amanda24 by • Level 1: Joiner
  • 689 Views
  • 3 replies
  • 0 kudos

Replacement phone

please can someone explain to me, how, when you return a brand new phone that was not working correctly can they replace it with a refurbished phone?

Geddybobs by • Level 1: Joiner
  • 495 Views
  • 2 replies
  • 0 kudos

Issues cancelling my active Bolt On

Hi, I have an active International Monthly Bolt On, billing me at 2 pounds/mo. I want to cancel it. However, when I press Remove Bolt On button in my online account, I get an error saying "Sorry, we can't remove this Bolt On." Can you please remove t...

agoltsov by • Level 1: Joiner
  • 511 Views
  • 1 replies
  • 0 kudos

Bolt on data

Hi, I wanted to add travel Bolt on as in India at the minute added bolt on Data by mistake. Order number NC28568635. Can this be cancelled please. Thanks

Sanmala by • Level 1: Joiner
  • 510 Views
  • 2 replies
  • 0 kudos

I am worried that my phone has been compromised

I am traveling in the Philippines and I bought a sim at the airport but I now have concerns my phone has been compromised. I have just put my 02 sim back in my phone after two days and 02 have tried to call me twice. I tried to called them today but ...

CA4 by • Level 1: Joiner
  • 761 Views
  • 3 replies
  • 0 kudos

2 Phones, 2 Sims, Same number…is this possible?

Recently had my phone snatched on the street in London where I work, as you can imagine I’m a little paranoid now that it could happen again. What I was wondering was, could I have 2 phones, both using a SIM card with the same phone number on it? My ...

Chris5150 by • Level 1: Joiner
  • 2079 Views
  • 3 replies
  • 0 kudos

Volt Benefits

Hello,I am trying to activate volt benefit but I keep getting the error:"Sorry, we're having trouble fetching your information at the moment. Please try again later."We have a virgin Media broadband at our address registered in my husband's name. Tha...

Minee by • Level 1: Joiner
  • 620 Views
  • 1 replies
  • 0 kudos

I'm not receiving any text messages

Hi, I don't receive any text messages for the last couple of days. Restarted my device and still nothing. How to solve this problem? Thanks

wydra99 by • Level 1: Joiner
  • 558 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top