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Forum Posts

I can’t enable Wi-Fi calling….

I can’t enable Wi-Fi calling on my iPhone 11 … I’ve been trying to get it fixed for months and tech support keep saying they’ve enabled it and to wait 48 hours but it’s been months and it won’t turn on…. Anyone had this problem? Any advice? Thanks

Resolved! Spend cap

I don’t seem to have access to adding a spend cap on my account. I don’t want to go over my 20GB data Thanks

Claire35 by Level 1: Joiner
  • 538 Views
  • 2 replies
  • 0 kudos

Old number not transferring across

I've had this message We’re just confirming that we'll be porting your number on 25/11/2023. When this day comes, your number will be disconnected from your previous provider and connected to O2.But the old number still hasn't ported over, who do I n...

JaneG1 by Level 1: Joiner
  • 951 Views
  • 2 replies
  • 0 kudos

Upgrade

Won’t allow me to check out on my order keeps sending code that have no we’re to input them

Black friday sim deal £8

Hello I am trying to obtain the O2 black friday deal of 40gb at £8 per month but it won't let me?

LGmble_9 by Level 1: Joiner
  • 753 Views
  • 3 replies
  • 0 kudos

Resolved! Unknown Calls

I have recently done a sim swap and now all my incoming calls on my new sim is coming in as unknown

AK73 by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos

No network coverage

I upgraded today, transferred everything over but I have no 5G signal, nothing at all.

Eve_5 by Level 1: Joiner
  • 483 Views
  • 2 replies
  • 0 kudos

Resolved! E sim

hi guys im currently in morocco and have lost my sim card. I need an e sim could you possibly get a code sent to my email please

Help95 by Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Log in details

Hi I’m trying to log into my o2 account but it’s saying it’s not available to me yet. I’ve had this contract for almost a month and it’s been nothing but hassle. Can you please explain why I’m unable to log in. Thanks

Emma931 by Level 1: Joiner
  • 510 Views
  • 3 replies
  • 0 kudos