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Forum Posts

Can't log in

I'm abroad and can't log in. I've had a text saying I've used half my data, but my data is switched off, so not possible.

lc1234 by Level 1: Joiner
  • 649 Views
  • 1 replies
  • 0 kudos

Fraudulent calls and emails

Hi, since my number was moved from Virgin to O2, I have been receiving a large amount of calls from various numbers, trying to get access to my account details. Today I also received an email from news@o2-email.co.uk claiming there’s an issue with my...

Lobi by Level 1: Joiner
  • 32716 Views
  • 5 replies
  • 0 kudos

Not allowed to use my o2 app

I am unable to long into my o2 app.I am also having issues with upgrading my phone early because “there are changes” on my account - I have not made any changes… I have been having issues with my o2 account for the last few years, and it’s to they po...

Lowrilou by Level 1: Joiner
  • 675 Views
  • 1 replies
  • 0 kudos

Frozen

My new apple 15 pro max frozen I can not reboot or switch off

Triker by Level 1: Joiner
  • 591 Views
  • 2 replies
  • 0 kudos

Resolved! No text or calls after port in

Hi, I am on a new pay monthly contract for almost a month. I ported in my number from the previous network in the second week of Jan. Since then I am not able to receive any text messages. O2 asked 10 business days for the backend team to fix the iss...

TomSilver by Level 1: Joiner
  • 2475 Views
  • 9 replies
  • 0 kudos

Subject: Request for Age Restriction removal on www.leaforganics.co.uk

We have noticed that many customers are experiencing difficulties accessing our website, www.leaforganics.co.uk due to age verification requirements imposed by your network.We seek your assistance in confirming the website does not include any adult ...

leaf11 by Level 1: Joiner
  • 2570 Views
  • 10 replies
  • 0 kudos

Issues mobile date and calls

hi, I don't understand why I don't have internet and I can't use calls 

Bb8 by Level 1: Joiner
  • 911 Views
  • 2 replies
  • 0 kudos

Forgotten security question

Hi I’ve forgotten my security question and then it won’t let me change my password