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Forum Posts

Incoming call failure

Yesterday my wife (also on o2) needed to call me in some urgency. I didn't receive the call. She left a voicemail. I got the notification of the voicemail at 11:03 today. EXACTLY 12:00 hours since she made the call. Can anyone explain what has happen...

Scannes2 by Level 1: Joiner
  • 294 Views
  • 1 replies
  • 0 kudos

Switching network

I have switched from Tesco mobile to o2 you have my pac code but my number hasn’t moved to the new sim

Me17 by Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

Resolved! iCloud

Hi I would like to transfer my iCloud account to a new phone 

1Peterpan by Level 1: Joiner
  • 403 Views
  • 2 replies
  • 0 kudos

Resolved! Sim card not working

Phone got wet. Dried it out, dried sim card. Now it's not working on galaxy s21

Jayjayuno by Level 1: Joiner
  • 861 Views
  • 3 replies
  • 0 kudos

Can't undo call divert

In 2021 I set up a divert when unreachable as my local mast was down for a couple of months. I now want to stop the divert but ##62# gives an error and *#62# tells me that there's no divert. Calls are being diverted, so is there another way the diver...

Janx by Level 1: Joiner
  • 1982 Views
  • 3 replies
  • 0 kudos

My O² not working

New to O² a few months ago. Unable to sign in to My O², says 'not available' to me?

ES6 by Level 1: Joiner
  • 385 Views
  • 1 replies
  • 0 kudos

Resolved! @mmail.co.uk and Sending an SMS message from Emails

Hi AllI know this question came up a few years ago but I couldn't work out what the final solution was so I wanted to bring it to the top again. I am trying to use Outlook to send a SMS message to my phone but it is failing. What is the correct forma...

Changing from pay monthly to pay as you go

I attempted the steps mentioned earlier, but it's been over 48 hours now. Only the postpaid line has been disconnected, no change with new prepaid SIM and no migration has occurred. After the initial 24-hour period given by the retention team passed,...

Raj7 by Level 1: Joiner
  • 1097 Views
  • 5 replies
  • 0 kudos