Arlo security app

[barbsuper]

Iphone 12 not responding to Arlo security base. I can't change from 5 Ghz to 2.4 Ghz on the phone. 

[Cleoriff]

@barbsuper 

 We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum.

You need  to contact O2.

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help. Or call them on 202 or 0344 809 0202 (contract)

4445 or 0344 809 0222 (PAYG)

Guide: How to find help & contact O2 

[MI5]

@barbsuper 

Assuming your devices are still supported (Arlo have stopped supporting many of their devices), you might be best checking with Arlo direct https://www.arlo.com/en-us/support/contact