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Resolved! Issue Adding My Address for Network Status Updates

Hi there,I've recently moved from EE to O2 through Tesco Mobile and am trying to set up my address to receive network status updates. However, I've been running into issues.Here’s what’s happening:I log in, go to add my place for updates, and enter m...

Unable to transfer from old iPhone to new iphone

I recently upgraded from an iPhone 12 to a new iPhone 15 but can’t transfer from old phone to new phone. Can anyone tell me how to do it please?I followed the instructions on both phones to set up but it got so far and then just kept saying updating ...

I can’t receive call not can I call out

MY PHONE Always stateS FAILED CALL PLEASE HELP

Resolved! esim

HiHave my upgraded S24 FE and transferring everything over.I have no QR code for the esim and no plan pre-loaded to my phone?Where do I link the esim?thanks

Resolved! Pac code

Hi need my pac code pls

DELIVERY OF MY PACKAGE

Dear O2, I am writing to inform you that I have not received my package. I was expecting it after 4 PM today, so I returned home from university and checked my door, but there was no package. I also checked with my neighbors, but no one has it. Could...

Resolved! Sim Transfer that I didn't even ask for, now without a functioning phone.

So, from what I can tell I've been moved to a new payment system, but in the process someone thought it was a brilliant idea to do a SIM Swap in the process, with zero warning or consent. Two days later, not seeing a new SIM in the post, and now it l...

Txt messages not working abroad

Txt messages can send but not receive abroad

Resolved! IMEI Blocking Question

Bought an iPhone 15 Pro from musicMagpie in March this year but it was then IMEI blocked by O2 in October, the phone was returned to musicMagpie a few weeks ago at their request, but they stopped contacting me and only send 'Thank you for your patien...

o2 support

why does your support page take me to post on a public forum i want to speak to an o2 support member to answer questions about my bill and why i am unable to reduce it

O2

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