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Forum Posts

Pixel 5 WiFi calling

I have an unlocked Pixel 5a which has WiFi calling on Vodafone. Changed to O2 and it has gone. I have very little mobile converage and don't really want to go back to Vodafone, but...

DLM1 by Level 1: Joiner
  • 211 Views
  • 1 replies
  • 0 kudos

ESIM

ESIM taking over 24 hours to activate. Upgreaded for iPhone 12 to 15 and old physical sim still works but cant received calls or texts. Help! I have no service on my new iPhone 15 no just says activating. I had called 02 a number of times and visited...

Alannahsa by Level 1: Joiner
  • 395 Views
  • 2 replies
  • 0 kudos

Resolved! Esim

I have a new iPhone and I cannot remove the sim from my old one. Could I use an esim in the new phone?

Rowanyarn by Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos

Resolved! Accidently ordered an esim - now cannot make calls or texts

I wondered if someone could help? I've just upgraded my tariff and chose the eSim option, as it said that my device was compatible. After my order went through, I've found that my existing sim card is no longer working and it turns out that my phone ...

Steve7824 by Level 1: Joiner
  • 1180 Views
  • 4 replies
  • 0 kudos

mobile number issue

hi i have o2 account with 4 different sim only plan . 4th Aug i have contacted O2 regarding one of my number to freeze and bar to another number because i lost my phone since then one of mobile number which i called to freeze its stop working complet...

dipal by Level 1: Joiner
  • 309 Views
  • 2 replies
  • 0 kudos

iPhone imei blacklisted - Help

Hi I bought my daughters iPhone 14 from music magpie in August last year . Continued with contract sim only with O2 .last week the phone stopped working, receiving/ making calls and texts. I went into 02 shop and they tried different sims but didn’t ...

Ecfc by Level 1: Joiner
  • 541 Views
  • 2 replies
  • 0 kudos

you can’t make any changes on this page at the moment o2

I need your help my esim has got stuck and is giving the below error and I am unable to use it " on your account, you can’t make any changes on this page at the moment o2" I have been following up and customer service is saying it will take 10 days. ...

Dkat76 by Level 1: Joiner
  • 363 Views
  • 2 replies
  • 0 kudos

Bought unlocked refurbished iphone11 but o2 won't unlock SIM

I am an o2 customer along with my partner. I recently bought her a refurbished iphone11 which is unlocked but when I tried to change her old phones o2 SIM to the new phone it tells me that the 'system SIM' is locked. I phoned o2 and the person there ...

andy1875 by Level 1: Joiner
  • 691 Views
  • 7 replies
  • 0 kudos