Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
HiI have had no signal since Sunday and it says this on the web site Looks like a nearby phone mast isn’t working as it should, sorry.Our engineers will be on the case already, and your service might come and go until we fix it.My question is, on my ...
So I'm having issues with my new phone and having issue with o2 customer services. Long story short I am giving it to Saturday for the issue to be resolved. If not I will be looking to move to another provider. Now the issue with my phone is to do wi...
The form to get the PUK code doesn't work, I am unable to talk with Support and I am locked out from using my Sim card. Please, help.
My account is [REMOVED] and looking if I can change my existing SIM card for a new SIM free card for the I Phone 15 Pro Max, 30GB £14.99, 5G enabled. We are looking buying at this phone from Costco. Existing phone no longer required.
When I try to make a call my phone says not registered to network
Previous Data Usage is not updating. Currently it shows the six month period as May 2023 to Oct 2023 with the average being for these six months. The figures for the correct six month period should be Jul 2023 to Dec 2023. However, Nov 2023 and Dec 2...
I have not had access to my mobile data since 15/12/2023. This is urgent as I need to have access tomy mobile data when I am at the hospital tomorrow. The my02app does not have an option to report this fault.
Hi I have a pixel 8 pro and have been using it with my existing O2 SIM for the past month. Yesterday out of the blue I lost my network connection and a SIM 1 not allowed error came up.It doesn't appear that my SIM is the issue as it worked fine in a ...
I have damage insurance coverage with my contract and have cracked the back of my phone would like to know how I get in contact with a team to have it fixed Thank you Owen
Hi all, I'm having an absolute nightmare with O2 when trying to move my old number across to SMARTY. I've transferred this number many times before and never had any issues. I have been trying since 01/11/2023 to move my number across, the first PAC ...
