Apple Watch - reference code 14

[BeloBe]

Hello,

I’ve got my watch last week (series 😎 from O2. It came pre-paired. However, it wouldn’t connect to the network at all. So I tried to reset it. When I try to set up the mobile data I keep getting then’ooops’ message. I spoke to someone on 202, flagged it up, said I would hear back within 48 hours. That hasn’t happened. I still can’t set up mobile data and I keep getting ‘reference code 14’ or reference code 110. Can anyone please help to sort this out? Thanks 

[pgn]

Only O2 CS, either via 202 or Social Media (at the link just below this post), have the access to your account - or go into a store with your equipment and some photo ID, a couple of reports of that store approach working well if the CS person in-store is thorough. Reset of e-sim and marrying the watch phone number to the iPhone actual number, @MrFloff.