Apple Watch eSim Reset

[ben_luney]

Can any techs from O2 on here help with an eSim reset? customer service on the phone couldn't help and quoted a 24 hour timescale for a callback

[jonsie · Accepted solution]

There are no account advisers on here now

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[ben_luney]

Thank you chatting to them on live chat now

[jonsie]

Good luck