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O2 SIM not reactivated after 4 days

I contacted customer services to reactivate a SIM that was deactivated when I ordered a new 5G one (before the other new one had been received) 4 days and several phonecalls later it still hasn't been reactivated despite assurances that it has New SI...

Resolved! Pay monthly to pay as you go

I changed my pay monthly to pay as you go, and wanted to keep my number, I thought everything was sorted when I spoke to someone, but now it is showing a new number on my 02 for pay as you go

Resolved! need a new sim

hi i need a new sim as i have lost my phone

Resolved! sim unlock nck code

Hi, Iam trying to swap from vodafone to O2 sim card. It is asking for a SIM network unlock NCK code. Where do I get this from?

receiving the same txt msg from your security site 15 times

I keep receiving the same msg from your 02 security...about 15 times this afternoon. Please stop this!"

Apple Watch Ultra Disconnecting from Cellular

I have an Apple Watch Ultra with a sync-1 Airtime Plan. However, regullary the watch will fail to go to cellular when away from the watch. The only solution is to restart the Watch, then things work (mostly) for maybe a day or sometimes 3 or 4 days. ...

Apple Watch Data Error 112

Hi, just migrated from Virgin and was hoping to add on Apple Watch Cellular to my plan. Keep getting error 112, any ideas on how to fix? Thanks

Resolved! Data not working in Europe

I have just arrived in Germany and my data isn't working at all. I am connected to O2 and there is a little R above the network (full bars also). I never received a text advising me of my usage in Germany either. I need help asap.

Resolved! Change address

I'm not given the option to change address on the website and have not been able to log into the app.

Red dot on my iphone phone icon

Hi all. Recently upgraded my sim only contract with O2. My phone is an iPhone 11 max pro.Since my new contract went live a red dot has appeared on my phone icon, I can’t get rid of it annoyingly. I’ve gone into voicemail and I have no messages. Any a...

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