Get tech support for your O2 issues

Resolved! Virgin - o2 Merge - SIM Problem

Hello, Same as everybody else, I received notification that my virgin plan would be switched to o2 a while ago. I decided to stick with them as I was being given 4x the data I was on with Virgin and the plan was cheaper so I thought why not. Over a w...

Resolved! Unlock code

Where can I get a unlock code for my Galaxy S6 and S8?

No caller Id on all incoming calls since sim swap and change from 4g to 5g

Right I’ve utterly had enough of 02 biggest shower of you know what company I’ve ever dealt with , since getting a new phone and doing a sim swap and tariff upgrade to 5g every incoming call has no caller id which when your running a business is know...

Resolved! Phone scam

I have been scammed into paying for a I phone and been in touch with 02 who said that fraud would contact me as this was last week why have I not been contacted yet

Resolved! France

I'm visiting France soon, do I need to tell O2 and will I be charged extra for Calls/Texts?

Resolved! Calls keep dropping out

Hi, everytime I receive or make a call from home the call cuts out after about 20 seconds. I have checked for any issues in my area and it has been saying there is an issue with a mast near me for 3 months now. I have a three year monthly contract ti...

Resolved! Mobile phone

I am changing my supplier, I wish to transfer my number so can you furnish me with a transfer code

Resolved! Data roaming abroad

I am in France and cannot get any data roaming on my phone. Phone number is [Removed]. a response would be much appreciated.

Resolved! I can't receive calls from non O2 phones after transferring from Three

I've recently transferred my number to O2 from Three and phone dials out but can only receive calls and texts from O2 numbers. Tried customer services and they are clueless trying to insist there is a phone mast down. Any ideas?

cannot receive SMS

I have recently activated roaming but I do not receive SMS

O2

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