Get tech support for your O2 issues

Resolved! Wrong delivery address

Placed an order today and the address was wrong. Tried to contact customer services and they told me they would call back at 9:30am tomorrow, I feel that this will be too late as if will be with the courier. What do I do?

Apple Watch series 8 activating stuck ?

Hello all Today I received Apple Watch series 8 cellular had problems setting up data spend almost 4 hours just trying to set up had error saying upps something went wrong contact 202 with reference code 15 and this been going for 4 hours long and ju...

fraud

I think I may be hacked. Is there a way I can find my recent messages

Virgin Mobile transfer

Hello. Just wanted to know what login I will need to use for the My O2 app and O2 Priority. I’ve created an account a couple weeks ago but when logging in says it still needs setting up.

Resolved! Keep getting emergeIncy calls only since chaning over from virgin mobile in may 2023. Tried new simm

Keep getting emergency calls only message on Samsung A42 phone several times a day. I have to restart phone to get a signal back ?

Mobile data issue

Phone and texts and internet access only work when at home on wi-fi Checked all settings correct Checed all software updates done Done a network re-set Anyone any ideas please?

Resolved! o2 customer service so terrible

I would like to lodge a complaint about the PAYG customer service at extension 4445.I was put on hold for 55 minutes, which is an unacceptable waiting time. The representative I spoke with was rude and unprofessional.When I voiced my frustration abou...

Resolved! Apple Watch mobile plan not working

I used the Watch app on the iPhone to set up a mobile data plan for my watch, as per the O2 instructions. I was able to choose a plan (£5 a month) and after a couple of hours I received a text saying it was activated. However the Watch app on the pho...

Resolved! number port

bought a new pay monthly sim, ported the number from EE still hasn't come over yet!4 days so far

Error code 15 when trying to connect apple watch to mobile service.

Hi,I have paired my Apple series 7 to my iPhone 11 watch but it wont let me connect the mobile service. It keeps coming up with error, code 15. I've got all the latest software updates on both items. Have turned both devices off and on again too. I c...

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