So, bought the series 9 watch - setup on iPhone - no issues from Apple end. Then, I tried to setup mobile service. Followed all the prompts including logging into O2 account and selecting “Move an existing Airtime plan to this watch”. But next screen returns a message “Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 26”. Called customer services - they have no idea and will try and get back to me in 5 working days. My concern: Apple will have informed all mobile services providers details of the technology on their new watches - why is it only O2 (which appears to be the case) that has this problem. Looking at the forums, this seems to be the case at almost every launch of a new Apple Watch. I am out of my contract and seriously thinking of moving away from O2 if this isn’t fixed quickly. Any ideas?
