Solved: Apple Watch Cellular not activating - Page 4

Pentaquark · ‎24-12-2022

Hoping someone can assist...

I bought an Apple Watch series 8 direct from Apple earlier this week and went through the Watch app to activate the mobile plan for the watch.

Since triggering the process, the app is stuck on 'O2 Activating' and the watch has not activated the cellular functionality.

Can anyone point me in the right direction for a solution?

Cheers

gmarkj · ‎04-01-2024

Unfortunately o2 decided to remove the advisors on t community @wendy03 so no-one here can help.

You will need to keep trying customer services. 8am seems to be the best time.

Call on 202 or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

Or message on social media:

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2