stolen phone. need to block my sim

[jemma2875]

hi there, my name is jemma williams. my 02 number is (REMOVED)

ive had an unfortunate experience. im on holiday in mexico and sadly had my phone stolen last night. it has my sim card in which is a pay monthly.

im so sad that i may loose all my contacts ive had this phone number for many years.

i will be travelling for a few months so you cant even post one to me.

what would your advice be? should i just block the sim so no one can use it?

please contact me by my email address (REMOVED)

warm regards

jemma 

[Cleoriff · Accepted solution]

@jemma2875 

You need to contact O2 and report it lost/stolen. They will put a block on sim AND phone.

Guide: Lost or Stolen O2 Device? - How to Report it 

Guide: How to find help & contact O2 

[Oxonian]

@jemma2875 

When you get and set-up a new 'phone, you might want to take note of :-

Guide: Backing up your phone 

And for anyone else reading, if your handset contains valuable data, there's no time like the present to back everything up. 👍