Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 255606 Views
  • 2 replies
  • 2 kudos

Resolved! Amazon add on

Hi got a Amazon add on for 6 monthsHow will it add on to my Amazon account I'm on a free trial with AmazonThanks

Waywoo by Level 1: Joiner
  • 843 Views
  • 4 replies
  • 0 kudos

Resolved! Can i request a refund for no network service?

The 02 mast near me has been down since Saturday and the status checker says 29th Feb for an update. Can I claim a refund for my contract as I can't actually use what I'm paying for? Thanks

TashH by Level 1: Joiner
  • 2620 Views
  • 10 replies
  • 0 kudos

Anyone competent able to migrate me from pay-as-you go to pay-monthly?

Got sent a text from O2 saying I could upgrade to pay monthly for £10 a month for 12GB of data and Amazon Prime. Tried the website and it is saying £21 and tried calling only to get someone in very broken English struggle to understand what I wanted ...

TheSIM by Level 1: Joiner
  • 707 Views
  • 3 replies
  • 0 kudos

Resolved! Question on combined bills

I currently have a cheap sim only contract which is coming to an end, and am looking at purchasing a Samsung Galaxy S24 Ultra over a 24 month period. I am able to expense the entire monthly payment if the handset price and airtime are bundled into on...

NB12345 by Level 1: Joiner
  • 1165 Views
  • 5 replies
  • 0 kudos

Apple Watch exchange return.

Apologies if this is the wrong place. last week I purchased an Apple Watch 9 Stainless Steel online to collect in store. A week late I decided I actually want the Apple Watch Ultra. I checked the returns policy and it said I can return in store. All ...

Soks99 by Level 1: Joiner
  • 1861 Views
  • 9 replies
  • 0 kudos

Resolved! Cancelling a Plan with No Sim Card

I recently lost my sim card on holiday. I've spent a few months on a rolling monthly plan that doesn't quite give me enough data each month, so I decided to take the opportunity to look into other plans and contracts. I've decided I want to cancel my...

Paul59 by Level 1: Joiner
  • 1487 Views
  • 2 replies
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Resolved! Will not waive the ETF (Early Termination Fee)

So in October I changed tariffs, Early November, I noticed that I am not receiving any text messages so I rang Customer services up and they informed me that a ticket has been raised with the technical team and will get back to me in 7 working days. ...

Vegapunk by Level 1: Joiner
  • 2041 Views
  • 8 replies
  • 0 kudos

My tariff

Hi I pay £15 a month for unlimited calls and texts and for some amount of data but today I decided to go onto my o2 app to check how much data I had left and it’s said I’ve got nothing and no calls or texts then I came off the app and back onto it an...

Jodsclem by Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos