Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 229687 Views
  • 2 replies
  • 2 kudos

Resolved! Leaving o2

I want to leave o2 and want to make sure my membership is cancelled

Mick13 by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Upgrade

Hello I upgraded yesterday to a iPad but realised I haven’t got a separate line for my iPad. My sim only deal for my phone and my new contract are now together is there any way I can separate this and have 2 separate bills please?

Query4 by Level 1: Joiner
  • 242 Views
  • 1 replies
  • 0 kudos

Resolved! Can't contact O2 to pay final bill

Hi, I was recently moved to O2 from Virgin and since it was working well I moved to another provider. I've just received a message saying my bill is overdue as virgin/O2 didn't set up my direct debit for some reason so I had to pay manually. Now that...

Gavin32 by Level 1: Joiner
  • 1054 Views
  • 6 replies
  • 0 kudos

Resolved! O2 travel bolt on

Hi, I need a travel bolt on for South Africa to come into effect by 9pm today.

Anglesey by Level 1: Joiner
  • 2454 Views
  • 2 replies
  • 0 kudos

vat invoices

i need ALL my bills to show VAT breakdown as i use it for business

suw by Level 1: Joiner
  • 480 Views
  • 3 replies
  • 0 kudos

Issue logging in to O2

I’m a business customer and when I log into the app it says it can’t log me in and if I’m new I need to wait 48 hours

Sdonnas- by Level 1: Joiner
  • 294 Views
  • 1 replies
  • 0 kudos

Resolved! I want to pay my final bill - why is so difficult?

I’ve left O2 and ported my number to another provider. I’m fully aware I have a device plan final bill to pay….but have immediately lost access to ‘My O2’ and instead just received mildly threatening letters and emails. What a dreadful way to treat c...

Virgin Media BB

I am an O2 customer & have been for a good few years. I took over my late fiance's Virgin Media broadband account after he passed away, last year. Now I'm moving out & need to cancel Virgin Media broadband but I'm concerned they'd cancel my O2 contra...

Resolved! Contract

Hi my contract is nearly up so I don’t want another contract but want to go back to pay as you go but still want to keep my same number can you help

Janice127 by Level 1: Joiner
  • 298 Views
  • 2 replies
  • 0 kudos

Higher Device Bill

I've had my latest bill today. Due to some overpayment/some sort of issue with switch up my airtime plan was in credit, so I only have my devices to pay this month,but something doesn't add up. My fold5 is £48.59, and then I have 2 watches, £11 & £5,...

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Liam2805 by Level 1: Joiner
  • 353 Views
  • 2 replies
  • 0 kudos