Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! replace lost sim card

Hello, I need to order a new sim card as I've lost mine. Please can you tell me how I do this?

Resolved! Stolen Phone

My phone has been stolen abroad I need it blocked

Better deal

Can you give me a better deal to stay with O2?

o2 12 month sim card, Direct Debit- how to set up?

Hello O2, I am seeking to acquire a new monthly SIM card. I am an international student, I have reached the payment section. I am trying to check-out abut I am not sure what the Direct Credit portion of the process is. Where can I acquire my account ...

Resolved! One number on 2 Devices

Does O2 offer a one number plan?i want to use the Same number on my Phone and ESIM enabled smart watch thanks

Resolved! Virgin O2 Volt sim cancellation.

Hilike many others, I have been told by Virgin that my previously agreed deal, that included the O2 sim, is going up in price. I have been informed by Virgin that I can cancel the whole package without charge but can see from other posts on this foru...

Upgrade not arrived/no order confirmation?

Last week I decided to upgrade my phone, ordered my upgrade through the app. Should have been delivered on the 21st September. After upgrading I received no confirmation email even though I’ve screenshotted the order for my own records. No order is s...